Meet our support staff
To provide therapy services that exceed expectations, the Physio2U clinicians are supported by an operations team. This includes management and administrative staff with a variety of skill sets. The support staff act with compassion, ensure provision of excellent customer service and nurture a culture of continuous improvement so we can better help you.
Kim Hall, CEO & Founder
Kim graduated with honours as a physiotherapist from Queen’s University in 2005. After establishing her career at Vancouver Coastal Health and gaining extensive experience in acute care, orthopaedics and stroke recovery, Kim decided to help people who needed rehabilitation the most due to their limited mobility. She created a unique model of physiotherapy service provision including one-hour, 1:1 sessions that include hands-on-treatment, education and exercise prescription based on movement pattern retraining. The Physio2U approach appreciates and understands that the clinician-client relationship is fundamental to recovery and feeling better.
Since the start of Physio2U in early 2012, it has grown to the largest in-home physiotherapy company in Western Canada. Kim is a strong believer in life-long learning. Through the University of British Columbia, Kim has mentored internationally trained physiotherapists and has completed a pilot study on an exercise program she helped create specific to people recovering from joint replacement surgery. She is an active member of the provincial Arthritis Continuing Education (ACE) Network, National Arthritis Health Professions Association (AHPA), SportMed BC Physiotherapy Association of BC and the Canadian Physiotherapy Association. In April 2016, she was elected to the Board of Directors of the College of Physical Therapists of BC and is currently serving her third term.
Virginia Bukva, Office Manager
Virginia, our office manager, provides outstanding service to our clients and support for all the Physio2U therapists. With her keen attention to detail, she makes sure that everything runs smoothly. She has over 15 years of customer service experience and puts our clients first to ensure delivery of quality service and care. In her spare time, Virginia enjoys cooking, baking and spending quality time with her husband and son.
Ena Bukva, Care Coordinator & HR Assistant
Ena, our Care Coordinator and HR Assistant, has over 15 years experience in customer service and sales. She comes from a hospitality and computer applications background. Ena is dedicated to provide all clients with exceptional care and personalized service. Her goal is to keep you happy and maintain your optimal health. Whether in the Physio2U office or at the gym, Ena has team spirit. On the weekend, you may see Ena and her chihuahua, Leo, enjoying a walk around Central Park.
Ryleigh Hill, Care Coordinator & Marketing Assistant
Ryleigh, our Care Coordinator and Marketing Assistant, has a background in customer service, property management and senior living. She holds a diploma in Commerce Industry Sales and Marketing from Red River College. Ryleigh prides herself in providing compassionate and authentic support services to ensure you or your loved one receives proper care. In her spare time, she enjoys spending time at the beach, rollerblading the seawall and volunteering with non-profit organizations.
Jennea Rai, Accounts Specialist
With a degree in Business Administration and Accounting from the University of Guelph, Jennea is passionate about numbers and details to ensure Physio2U clients receive accurate and timely invoices. Jennea was born and raised in Toronto. She moved to BC after getting married. She has experience running a business with her husband and loves shopping, being outdoors, working out and trying new places to eat. Hiking and beautiful views are Jennea’s favourite part of living in BC.
Jim Gellatly, Community Relations Coordinator
With over 40 years of presenting medical and pharmaceutical products to healthcare professionals throughout British Columbia, Jim continues to educate the medical community. He combines his passions for science and connecting with people to inform the medical community about the benefits of the home team advantage offered by Physio2U. Jim holds a Bachelor of Science degree from the University of Alberta. In his leisure time, he enjoys walking, jogging and summer fly fishing in the interior. On the weekend you will find him at a hockey arena or soccer pitch cheering on his grandchildren.