Our operations team
To provide physiotherapy services that exceed expectations, the Physio2U therapists are supported by an operations team. This includes management and administrative staff with a variety of skill sets. The operations team acts with compassion, ensures provision of excellent customer service and creates a culture of continuous improvement so we can better help you.
Kim Hall, Director & Founder
Kim graduated with honours as a physiotherapist from Queen’s University in 2005. After establishing her career at Vancouver Coastal Health and gaining extensive experience in acute care, orthopaedics and stroke recovery, Kim decided to help people who needed rehabilitation the most due to their limited mobility. She created a unique model of physiotherapy service provision including one-hour, 1:1 sessions that include hands-on-treatment, education and exercise prescription based on movement pattern retraining. The Physio2U approach appreciates and understands that the clinician-client relationship is fundamental to recovery and feeling better.
Since the start of Physio2U in early 2012, it has grown to the largest in-home physiotherapy company in Western Canada. Kim is a strong believer in life-long learning. Through the University of British Columbia, Kim has mentored internationally trained physiotherapists and has completed a pilot study on an exercise program she helped create specific to people recovering from joint replacement surgery. She is an active member of the provincial Arthritis Continuing Education (ACE) Network, national Arthritis Health Professions Association (AHPA), Physiotherapy Association of BC and the Canadian Physiotherapy Association. In April 2016, she was appointed to the Board of Directors of the College of Physical Therapists of BC.
Virginia Evans, Office Manager
Virginia, our office manager, provides outstanding service to our clients and support for all the Physio2U therapists. With her keen attention to detail, she makes sure that everything runs smoothly. She has over 10 years of customer service experience and puts our clients first to ensure delivery of quality service and care. Virginia is passionate about healthy living and loves training at the gym, stretching it out at hot yoga and hiking outdoors.
Kimmy Tietjen, Administrative & Marketing Assistant
Kimmy uses her creativity to support clients and promote Physio2U services on social media. She is keen to put her office skills to use in Physio2U’s relationship-centred environment and to provide quality service to clients and their families.
Kimmy has a passion for movement and in her free time she enjoys the circus art of aerial silks. She also works as an aerial arts instructor. Kimmy adds value to the Physio2U team by supporting all the therapists and she will also help support you.
Dale Gould, Community Relations Coordinator
Dale, our Community Relations Coordinator, has a wealth of public relations, marketing, sales and networking experience. Industries that have benefited from her caring approach include senior residences, health care, retail and hospitality. She is proud and privileged to have supported diverse teams devoted to positive customer relationship experiences. Now she uses her strong capabilities to share how people can live empowered lives with the help from Physio2U. In her spare time, Dale enjoys all the outdoor experiences that the beautiful Lower Mainland and Fraser Valley of BC have to offer.